Contact and Support

We've tried to give as much instruction as much as possible in the documentation. Many problems can be traced to a simple setup issue, or could also be related to your internet connection. For example your ISP may be blocking inbound port 80 http: requests or outbound SMTP requests. Check with your ISP first if something isn't working beyond your local network.

If WebServUSB doesn't work when attempting connections outside of your internet connection, please first try WebServUSB on an alternate connection if possible to see if your ISP is blocking such requests.

If you have a question or problem, please make sure it isn't covered here before contacting us.

Contacting Us:

Use the form or address below to send any questions, comments, or bug reports regarding WebServUSB

When you e-mail us please include the following information:

• The version of WebServUSB that you are using. (see splash screen)
• The OS you are running on (Win98/WinME/WinNT/Win2000/WinXP Pro or Home)
• Include the browser name and version (ie. IE6, Netscape6)
• Your problem. Make it as detailed as necessary - but as brief as possible.

IMPORTANT NOTE:

WebServUSB will NOT support operation on an AOL connection. Sorry, we have to draw the line somewhere. If you have AOL and want to run a web server, you'll need to get a real, standards compliant internet connection. AOL goes to great lengths to block anything that is not part of their system, so please just don't go there.

Likewise, while WebServUSB "may" run on Windows ME, its like trying to run a Ferrari on Kerosene; it "may" startup, it "may" run a little, but it will eventually die. Get Windows 2000 or Windows XP for stable operation of your system. Don' believe us? Check here.

Contact us via Email:

our address is: support @ webservusb.com (spaces inserted to flummox spam bots, please type in the address)
 

Contact us via web form submission: